How Do I Enable an App-Specific Password for my iCloud Account?

As of June 15th 2017, Apple requires iCloud users (@icloud.com, @me.com, or @mac.com) to generate an app-specific password to sign into their accounts on BlueMail.

In order to generate the app-specific password, Two Factor Authentication (2FA) must first be enabled. To enable 2FA, please follow the steps below:

1. Go to My Apple ID – https://appleid.apple.com/account/home
2. Select Manage your Apple ID and sign in.
3. Select Password and Security.
4. Under Two-Step Verification, select Get Started and follow the onscreen instructions.

Once you have enabled 2FA for your iCloud account, you can now generate an app-specific password to be used on BlueMail:

1. On the page above, Select Password and Security.
2. Click Generate an App-Specific Password (A new app password will be generated).
3. Open BlueMail tap More (o o o) | Various Account Settings | tap the account you want to update | Edit

Read More

Yahoo OAuth – Update Authentication

During 2016 Yahoo rolled out OAuth 2.0 – a new superior way to authenticate and we are happy they joined Gmail & Outlook to support this secure authentication standard.

BlueMail is fully compliant with this standard, so if you have received an email from Yahoo regarding this, or have received a notification within BlueMail, we suggest you remove and re-add your account to automatically benefit from this more secure protocol.

You can read more about Yahoo’s new App Access and Security here.

Read More

How to Change the Password for my Gmail/Outlook Account?

For OAuth providers like Gmail / Outlook, we do not have the password to enhance your privacy, you will need to do this by using  Accounts | Tap Account | Edit Account | Remove Account and then re-add the account using  Accounts | Add Account. It will take you to your provider OAuth page and once you use your new credentials it should work for you.

Read More

How do I See “All Mail” in Gmail?

If the “All Mail” folder isn;t displayed in BlueMail, follow these steps to resolve it:

  • Login to Gmail from your desktop / web browser.
  • Click on Options | Settings | IMAP – and enable IMAP.
  • Go to Labels – look for “All Mail” and select Show in IMAP.

Then you should see your Gmail’s “All Mail” folder in BlueMail.

Read More

Which Mail Address to use for iCloud? How to Configure iCloud?

To login to iCloud from BlueMail, you need to use your Apple ID email address, e.g. user@me.com or user@icloud.com or whichever mail was granted to you by Apple.

You should not use any connected mail address like you can for web, as BlueMail needs your Apple mail credentials to connect to your mail using IMAP.

You can add a new iCloud Account using: More | Manage Account Settings | + Add Account | Add Other Account | iCloud.

Read More

What is Gmail’s “All Mail” Folder? What is Archive Action for Gmail?

Gmail has a default Archive folder called All Mail, which already pre-archives all mails. An Archive command for Gmail essentially removed the mail from Inbox and that’s all (as it is already part of All Mail). This is Gmail specific behavior.

If you want to change the ‘Delete’ functionality so it would also Archive your emails instead of moving them to the Trash Folder, you can change the Folder Mapping:

Go to More | Various Account Settings | Choose your Gmail Account | Folder Management | Folder Mapping | Trash Folder | Choose [Gmail]All Mail

Read More

How to use Two-Step-Verification?

When you choose a Gmail account for which 2-step-verification was enabled, we will first take you to the authentication screen for your username and password, and follow this with your 6 digit token (e.g. from your Google Authenticator App). Only if you successfully enter the right credentials for both, will you be able to add the account, and start enjoying BlueMail!

  

Read More