How Do I Update My Password on my Outlook Account Using OAuth?

To update or change the password on your Outlook account, simply tap More (o o o) | Various Account Settings | Select your Outlook account | Update Password

BlueMail Outlook

A screen will display prompting you to sign into your Outlook account. After updating your new credentials, your account will be ready once again.

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How Do I Update My Password on my Yahoo Account Using OAuth?

To update or change the password on your Yahoo account, simply tap More (o o o) | Various Account Settings | Select your Yahoo account | Update Password

BlueMail Yahoo

A screen will display prompting you to sign into your Yahoo account. After updating your new credentials, your account will be ready once again.

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How Do I Update My Password on my Gmail Account Using OAuth?

To update or change the password on your Gmail account, simply tap More (o o o) | Various Account Settings | Select your Gmail account | Update Password

BlueMail Gmail

A screen will display prompting you to sign into your Gmail account. After updating your new credentials, your account will be ready once again.

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Yahoo OAuth – Update Authentication

During 2016 Yahoo rolled out OAuth 2.0 – a new superior way to authenticate and we are happy they joined Gmail & Outlook to support this secure authentication standard.

BlueMail is fully compliant with this standard, so if you have received an email from Yahoo regarding this, or have received a notification within BlueMail, we suggest you remove and re-add your account to automatically benefit from this more secure protocol.

You can read more about Yahoo’s new App Access and Security here.

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How to Delete Emails from the Server with POP3 Accounts?

BlueMail currently allows you to leave emails on the provider’s server for POP3 accounts, as well as delete them in various circumstances.

Please go to More | Various Account Settings | Tap on your account | Delete Messages on Server:

  • Never – In order to keep emails on server (it is the default).
  • When deleting from trash – Emails will be deleted from server when deleted from the Trash folder.
  • When downloading messages – Emails will be deleted from server automatically when recieved.
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Folders for POP3 Accounts

POP3 accounts do not sync folders with your server.

For such accounts, BlueMail creates a folder for you if it does not yet exist so you can perform mail actions normally (e.g. the Spam / Archive / Trash folder would not exist in your Folder List until you Block / Archive / Delete for the first time).

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How do I Configure my Account Manually?

You can add your account manually by tapping More (o o o) | Various Account Settings | Add Account (+) | Add Other Account Other Email, then follow these steps:

  1. Enter your Email Address and your Password.
  2. Untick Automatic and tap Next.
  3. Choose your account type: IMAP / Exchange / POP3.
  4. Fully configure your incoming settings and tap Next.
  5. Fully configure your outgoing settings and tap Next.
  6. Wait for your account to be setup and Voila! Welcome to BlueMail.

Note: If you are uncertain of your email settings, please contact your Network Administrator for the details.

You can see these steps demonstrated in our video below:

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Adding an Exchange Account

BlueMail supports both Exchange ActiveSync (EAS) and Exchange Web Services (EWS).

If your provider supports Exchange ActiveSync, we highly recommend you add your account under this protocol, since our ActiveSync users benefit from enhanced Calendar and Contact sync.

To add an exchange account: Tap More (ooo) | Various Account Settings | Add Account | Add Other Account | Exchange

  1. Enter your Email Address – Your Exchange email address is usually in the format of Username@Domain.com
  2. Enter your password – This is the same password you use for your Exchange account on your PC/Mac.
  3. To add your account as ActiveSync please leave the “Prefer ActiveSync box checked. If it is unchecked, it will be added as EWS.
  4. Tap Next, and wait a few seconds for your account to be setup.

Note: If you already have an account installed and would like to see the current protocol

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